Operations Personnel
Responsibilities:
- Assist the Vice President for Operations on operational developments and improvements to support the growth of business and profit of the Company
- Dialogues with clientele about customer service issues or queries
- Communicates information to the departments filtered for management
- Performs training/orientation sessions for operations and customer service employees
- Recommends for the hiring and supervision of operations and customer service staff and provides leadership to assist staff in functioning as a team
- Recommends appropriate training or skills upgrade for operations and customer service personnel
- Implements Quality Management and regulatory compliance strategies
Qualifications:
- At least five (5) years experience as a senior manager in the freight or transport service industry
- Has the ability to draft, formulate and implement programs and policies
- Can handle moderate number of personnel involved in the operations
- Excellent oral and written communication skills
- Possesses the ability to motivate and maintain effective working relationships with staff and partners.
Job Type: Full-time
Required education:
- Bachelor’s
Required experience:
- Management: 5 years
