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Operations Personnel

Responsibilities:

  • Assist the Vice President for Operations on operational developments and improvements to support the growth of business and profit of the Company
  • Dialogues with clientele about customer service issues or queries
  • Communicates information to the departments filtered for management
  • Performs training/orientation sessions for operations and customer service employees
  • Recommends for the hiring and supervision of operations and customer service staff and provides leadership to assist staff in functioning as a team
  • Recommends appropriate training or skills upgrade for operations and customer service personnel
  • Implements Quality Management and regulatory compliance strategies

Qualifications:

  • At least five (5) years experience as a senior manager in the freight or transport service industry
  • Has the ability to draft, formulate and implement programs and policies
  • Can handle moderate number of personnel involved in the operations
  • Excellent oral and written communication skills
  • Possesses the ability to motivate and maintain effective working relationships with staff and partners.

Job Type: Full-time

Required education:

  • Bachelor’s

Required experience:

  • Management: 5 years